Webmasters Terms of Use

1. Introduction

THESE TERMS OF USE APPLY ONLY TO CLIENTS WHO USE AGEVERIF.COM SERVICES TO RESTRICT ACCESS TO MINORS TO THEIR WEBSITES AND/OR CERTAIN TYPES OF CONTENT.
THEY DO NOT APPLY TO USERS WHO USE AGEVERIF.COM’S SERVICES TO VERIFY THEIR AGE AND ATTEST TO THEIR AGE OF MAJORITY, WHICH ARE GOVERNED BY DIFFERENT TERMS OF USE.

The AgeVerif.com website is owned, edited and operated by PlanetSeason Lda, a company incorporated under Portuguese law, registered with the Funchal Commercial Registry under number 518490831, with its registered office at Rua Nova do Amparo 1, Edif. Qtª dos Piornais, Bl. B - Fr. W, 9000-639 Funchal, Portugal (VAT: PT518490831).
The purpose of these Terms of Use is to set out the terms and conditions under which You may use Our online Services, Our website AgeVerif.com or any other feature We offer in connection with the Services We provide.

2. Acceptation

Any visit, use or registration implies acceptance without any reservation or restriction of these Terms of Use.
We reserve the right to make changes to our website, our Services, and these Terms of Use, particularly in the event of legislative or regulatory developments or recommendations from competent authorities.
Any modification shall take effect on the date of its publication on AgeVerif.com.
In the event of a material change affecting Clients' rights or obligations, Clients will be informed by email and/or a visible notice on AgeVerif.com at least fifteen (15) days prior to its effective date.
Continued use of the Service after the effective date shall constitute acceptance of the amended Terms of Use.
IF YOU DO NOT ACCEPT THESE TERMS OF USE AND ARE BOUND BY THE TERMS CONTAINED HEREIN, YOU MUST WAIVE ACCESS TO THE SERVICES OFFERED BY AGEVERIF.COM.

3. Definitions

The following capitalized words and terms have the meanings defined in the following Terms of Use. The following definitions have the same meaning, whether they appear in the singular or plural.

  • Terms of Use: refers to this document which constitutes the entire agreement between the Clients and PlanetSeason Lda regarding the use of the AgeVerif.com website and its Services.
  • AgeVerif.com: also referred to as Us, Our, Our, etc. refers to the company PlanetSeason Lda that owns the AgeVerif.com site, AgeVerif.com being the trademark of the Service offered.
  • User: refers to any person who uses the AgeVerif.com Services to verify their age and attest to their majority in order to access websites and/or certain types of content prohibited to underage persons.
  • Clients: also referred to as You, Your, etc. refers to companies or individuals using the AgeVerif.com Services to restrict access to their websites and/or certain types of content by underage persons.
  • Services: refers to all the services that AgeVerif.com provides to its Users within the framework of these Terms of Use.
  • Age verification methods: refers to the various methods made available to the User by AgeVerif.com to verify their age and attest to their age of majority.
  • Device: refers to any device that can access the Service such as a computer, mobile phone or digital tablet.
  • Plug-in (Checker): refers to the software component provided to Clients to use the AgeVerif.com Services.

4. Other applicable conditions

Additional terms also apply to the use of AgeVerif.com, such as:

  • Our Privacy Policy: this document defines how PlanetSeason Lda collects, uses, processes and protects the personal data you provide to us or that we collect.
  • Our Cookie Policy: this document explains how AgeVerif.com uses cookies on its website and within its age verification services integrated on third-party websites (Clients/Webmasters).
  • Our Minors Exclusion and COPPA Compliance Policy: this document specifies that our services are not intended for persons under eighteen (18) years of age, that no data is knowingly collected from children under thirteen (13), and that AgeVerif implements control mechanisms to ensure compliance with the COPPA law.

5. Partners and Third-Party Terms

As part of our Age Verification Service, AgeVerif.com cooperates with various third-party partners to offer a wide range of verification methods. These partners, who are responsible for conducting specific checks, operate under their own policies and terms and conditions of use which We recommend You review.
Depending on the Age Verification Method You use, the following additional terms apply:

Please note that by using the services of our partners through our platform, you are responsible for complying with their specific conditions. AgeVerif.com does not engage in the data processing carried out by these partners and is not responsible for their operations. Our partners have been chosen for their reliability and compliance with the regulations in force, in particular the GDPR.
We encourage you to carefully read our partners' terms of use and privacy policies before choosing to use these services. This will help you ensure that their use complies with your data compliance and security requirements.
In the event of an incident affecting your Users, we will provide reasonable assistance in resolving the dispute with the partner concerned.

6. Access

The AgeVerif.com Services are not intended for persons under eighteen (18) years of age. We do not knowingly collect or process personal data from children under thirteen (13) years of age. If such data is identified, it will be immediately deleted.
To use Our Services, it is necessary to create a Webmaster account and You must be eighteen (18) years of age or older, or have reached the age of majority in the jurisdiction in which You reside and from which You access AgeVerif.com. You must not be subject to an adult legal protection measure (legal protection, guardianship or curatorship). Otherwise, You may not use the AgeVerif.com Services under any circumstances. AgeVerif.com declines all responsibility in the event of a false declaration by a user regarding their age.
If You create a Webmaster account as a company on behalf of an entity, You represent and warrant that You are authorized to accept these Terms of Use on behalf of the entity and that the entity agrees to be held liable to PlanetSeason Lda in the event of a violation of these Terms of Use.
False, incorrect, invalid or outdated registration information may prevent You from registering and affect AgeVerif.com's ability to provide the Services to You.
When creating a Webmaster account, You are asked to provide a password. Since You are responsible for all activities that occur under your Webmaster account, You must keep your password confidential. If You believe that your password is no longer confidential, please change it immediately and notify AgeVerif.com of any unauthorized use of your account.
We reserve the right to ask You to change your password if we believe that it is no longer secure.

Although we make reasonable efforts to ensure that the AgeVerif.com Services are available 24 hours a day, this cannot be guaranteed. Access to the AgeVerif.com Services may be suspended temporarily and without further notice in the event of system errors, maintenance or repair work, or for reasons beyond the control of AgeVerif.com.

7. Data protection & GDPR compliance

AgeVerif guarantees that any processing of personal data carried out in the context of the provision of its Services is fully compliant with Regulation (EU) 2016/679 ("GDPR") and Portuguese data protection legislation. In particular, AgeVerif:

  • limits data collection to what is strictly necessary for age verification;
  • stores and transmits data only through state-of-the-art technical and organizational measures, including 256-bit end-to-end encryption;
  • respects all the rights of the persons concerned (access, rectification, erasure, limitation, portability, opposition);
  • imposes an equivalent level of protection on any subcontractors.

You can consult our Privacy Policy for more details.

8. Description of Services

AgeVerif provides its Clients with a Plug-in allowing them to use AgeVerif's Services in order to verify the age of their Users to access websites and/or content prohibited to minors.
The Extension Module consists of a window that is superimposed on the Client's website and offers the User several Age verification methods.
When the User has verified their age with the Plug-in, they can access the Client’s website and/or certain types of content and any other website and/or certain types of content using AgeVerif’s Services.
AgeVerif's Services offer different Age verification methods.

  • Estimate by email
    We examine, based on the email address entered by the User, the websites and applications on which this email address has already been used to determine their age. Only the data with older age is stored (considering leak age and requirements on age to be registered in that site)
  • Facial recognition estimation (Selfie)
    The User is invited to use the camera of his Device. The captured image is analyzed on the User's Device. The entire facial recognition and age determination process is carried out on the User's Device. No images are collected or sent to AgeVerif's servers or the Clients.
  • Verification by AgeVerif ticket (Only in France)
    The User must first obtain an AgeVerif ticket from partner tobacconists. The sale of the ticket is subject to the verification of the User's age of majority by the tobacconist using a valid identity document. The AgeVerif ticket contains a single-use code valid for 2 months. The AgeVerif ticket is not returned, exchanged, reimbursed and cannot be the subject of any consideration in kind, cash or transfer.
  • Credit card verification
    The User is invited to make a single transaction in the amount of one-euro (€ 1.00) coupled with strong two-factor authentication in accordance with the European Directive (EU) 2015/2366 on payment services (known as "PSD2"). Transactions are insured and secured by Stripe, Inc.
  • Credit card verification coupled with a VPN service subscription
    The User is invited to subscribe to one of the subscription offers for a VPN (Virtual Private Network) service. The VPN service is accessible after payment for a period that varies according to the subscription package chosen by the User at the time of subscription. Access to the VPN service begins as soon as the purchase is validated. Transactions are insured and secured by Stripe, Inc.
  • Verification with the AnonymAGE application
    AnonymAGE is a third-party legal age verification solution that allows its users to have their age of majority verified and validated. The User is invited to scan a QR code or click on a link to launch the AnonymAGE application on their device. The AnonymAGE application, with which the User will have previously validated their age of majority, confirms or denies the User's age of majority to AgeVerif. The User's data previously transmitted to AnonymAGE to validate their age of majority are not communicated to AgeVerif.com or to the Clients' websites.
  • Verification with Pleenk
    Pleenk is a third-party service for estimating and verifying age of majority by means of facial recognition (selfie) or by verifying an identity document from which the information necessary to validate the User's age is extracted. The User's data transmitted to Pleenk to validate their age of majority are not communicated to AgeVerif.com or to the Clients' websites.
  • Verification with AgeGo
    AgeGO is a third-party service that estimates and verifies age of majority using facial recognition (selfie). For additional confirmation, Users may be asked to scan a valid ID from which the necessary information is extracted to validate the User's age. The User's data transmitted to AgeGO to validate their age of majority are not communicated to AgeVerif.com or to the Clients' websites.

When the User has verified and validated their age with the AgeVerif.com Services, the result is saved in their device and they can access the websites and/or certain types of content using AgeVerif.com as an age verification method without the need to repeat the age verification process each time.
NO VERIFICATION DATA SUBMITTED BY THE USER IS TRANSFERRED TO CLIENTS USING THE SERVICES OF AGEVERIF.COM.
Some Age verification methods are only valid in certain countries. Depending on the User's geographical location, the Age verification methods listed above may not be available.
All exchanges and communications between the User's Device and AgeVerif.com's servers use 256-bit encryption.
AgeVerif reserves the right to remove, add and/or modify the Age verification methods. Clients will be notified of such changes by sending an email to the address associated with their account and/or posting a prominent notice on AgeVerif.com.

9. Duration of validity of proof of age

The validity periods of proof of age are determined by AgeVerif according to the verification methods used and the geographical location of the User. These periods are considered reasonable with regard to technical, regulatory and safety requirements. However, AgeVerif reserves the right to modify these durations at any time, in particular in the event of legislative or regulatory changes or recommendations from the competent authorities. The User acknowledges that the expiry of proof of age entails the obligation to carry out a new verification according to the Method of his choice in order to continue to benefit from the Services. In the event of a change in these durations, the User will be informed by email or by a notification on the site.

9.1 Data retention period by method and country

Worldwide:
  • Email: 12 months
  • Selfie: 12 months
  • AgeVerif Ticket: Not applicable (N/A)
  • Credit card: 12 months
  • AnonymAGE: 12 months
  • Pleenk: 12 months
  • AgeGO: 12 months
France:
  • Email: 12 months
  • Selfie: 12 months
  • AgeVerif Ticket: 12 months
  • Credit card: Not applicable (N/A)
  • AnonymAGE: 12 months
  • Pleenk: 12 months
  • AgeGO: 12 months

10. Fees

For Users, the AgeVerif.com Services and most of Age verification methods are free of charge. However, some Age verification methods involve payment for which the price and terms of the transaction are specified prior to the use of the Method.
For more details, please refer to the article « 10. Fees » of the Terms of Use for Users.

For Clients (Webmasters), certain AgeVerif Services are free of charge, while others are offered on a usage-based pricing model.

Free services:
  • Selfie: € 0
  • Credit Card: € 0
  • AgeVerif Account: € 0
  • AgeVerif Ticket: € 0
  • Email Estimation: € 0
Paid services (billed per user who has successfully completed the verification process):
  • AnonymAGE: € 0,10
  • Pleenk: € 0,04
  • AgeGO: € 0,015

AgeVerif reserves the right to revise its pricing at any time, subject to prior notice to Clients by email and/or a clearly visible announcement on our website. Any change in pricing shall only apply to verifications performed after the effective date of the new rates.

11. Client Conduct

When You use the AgeVerif.com Services, You must comply with these Terms of Use, the laws, rules and regulations directly applicable to the performance of this agreement, in particular with regard to the protection of minors, the protection of personal data and consumer law, as well as the usage guidelines that AgeVerif.com may communicate to You from time to time.
The Client undertakes to provide AgeVerif with all information necessary for AgeVerif to provide its Services.
The Client undertakes to use the AgeVerif Services in accordance with the recommendations sent to it and not to attempt by any means whatsoever to alter, modify, interrupt or limit the functionality of the Services.
The Client is solely responsible for the content of the websites on which it uses the AgeVerif.com Services and for any damages that may arise from its use or display.
You may not, including, but not limited to:

  • duplicate all or part of AgeVerif.com and its Services;
  • create derivative works from AgeVerif.com and its Services;
  • exploit or distribute AgeVerif.com and its Services for any business, advertising, promotional, or commercial purposes;
  • attempt to remove, disable, circumvent, or circumvent any content protection or access control mechanisms designed to prevent unauthorized downloading, stream scraping, embedding, reproduction, access, or distribution of AgeVerif.com and its Services;
  • access AgeVerif.com and its Services by automated means, including robots, data mining, data gathering or extraction tools;
  • transmit any material that may harm AgeVerif.com's computer systems, including, but not limited to, any viruses, code, software, data, or other files designed to damage or allow unauthorized access to the Services, and that could cause a defect, error, malfunction, or corruption of the Services;
  • use AgeVerif.com and its Services as part of an unsolicited marketing communication campaign (i.e., spam);
  • use AgeVerif.com and its Services as part of an unnatural SEO campaign using spam links.

Breach of any of these agreements will result in the termination of Your Webmaster account, access to the AgeVerif.com Services, and may result in legal action.

12. Account Termination Policy

The Client may delete his Webmaster account at any time AgeVerif.com. If You decide to delete Your AgeVerif Webmaster account, You will no longer be able to use AgeVerif's Services to verify the age of Users of Your website(s).
We may terminate or suspend Your Webmaster account immediately if You breach these Terms of Use, after a formal notice remains ineffective for a period of fifteen (15) days.
In the event of a serious or repeated breach of contractual or legal obligations, termination may occur without notice. The reasons for termination will be explained in writing. No refund is provided except in the event of fault attributable to AgeVerif.com.
In the event of permanent termination by Us, You will receive an email explaining the reasons for terminating Your Webmaster account AgeVerif.com and Your right to use AgeVerif.com will cease immediately.
Where appropriate, We reserve the right to claim damages in any manner available to Us under applicable law.
If the AgeVerif.com website disappears or ceases to function, it is obvious that all Webmaster accounts will be cancelled immediately without notice.
TERMINATION OF YOUR WEBMASTER ACCOUNT CANNOT GIVE RISE TO ANY REFUND OF ANY PREVIOUS PAYMENTS YOU MAY HAVE MADE.

13. Intellectual property

We are the owner or licensee of the content of the AgeVerif.com website, including but not limited to text, images, photos, videos, logos, trademarks and any other elements protected by national and international intellectual property rights.
All other elements, including but not limited to texts, images, photos, videos, logos, trademarks, displayed or mentioned on AgeVerif.com and belonging to third parties are the property of their respective owners and are protected by national and international intellectual property rights.
Any reproduction, publication, distribution, transmission, dissemination, copying, sale, exploitation, in whole or in part, of the various contents is totally prohibited without the prior written consent of the respective owners. Accordingly, You agree not to disable, circumvent, or interfere with any security features of AgeVerif.com or features that prevent or restrict the use or copying of the AgeVerif.com Website.

14. License

The licence granted to the Client for the use of the Services is personal, non-exclusive, revocable and non-sublicensable, except in the context of integration by a third-party service provider on behalf of the Client, under its responsibility.
Unless previously agreed in writing by PlanetSeason Lda, You may not modify (including, but not limited to), create derivative works, copy, adapt, reverse engineer, distribute, reproduce, republish, download, post, transmit, transfer, license, sublicense, sell in any form or by any means, the content and Services of AgeVerif.com, in whole or in part.

15. Limitation of Liability

You agree to use the AgeVerif.com website and Services at your own risk.
We cannot guarantee that the AgeVerif.com website and Services are free from defects, errors, or omissions. Despite regular updates, AgeVerif.com cannot be held liable for changes in administrative or legal provisions occurring after their publication. Likewise, AgeVerif.com shall not be held responsible for the use or interpretation of the information contained on the website.
We are not responsible for any incidents that may occur during the use of AgeVerif Services (network or connection issues, device incompatibility, etc.).
We are not a party to, nor responsible for, the monitoring of exchanges and transactions between you and third-party providers of methods, products, or services. We have no control over third-party websites and cannot be held liable for access to such websites, whether direct or indirect.
In the context of the relationship with Clients, AgeVerif's liability, regardless of cause, is limited to proven direct damages, to the exclusion of any indirect or consequential damages, including but not limited to loss of profit, revenue, business opportunity, business interruption, or data loss.
In any case, AgeVerif's maximum liability towards the Client shall be limited to the total amount paid by the Client for the Services during the twelve (12) months preceding the event giving rise to liability.
AgeVerif.com does not warrant, endorse, or assume responsibility for the content of websites owned by Clients using AgeVerif Services.

16. General provisions

These Terms of Use constitute the entire agreement between You and Us in respect of Your access to and use of the AgeVerif.com Website and its Services and supersede all prior agreements.
You may not assign, transfer, sell or delegate Your rights or obligations to any third party without Our written consent.
We may freely assign this Agreement or transfer its rights to a third party, including but not limited to an affiliate, a purchaser, all or substantially all of Our assets, a successor, or in the event of a corporate reorganization, consolidation, or merger.
If one or more terms, clauses or provisions of these Terms of Use are declared invalid or unenforceable by a court of competent jurisdiction or an administrative authority of competent jurisdiction, such invalidity shall not affect the validity or enforceability of any other term, clause or provision of these Terms of Use and the invalid term, clause or provision shall be deemed severed from this Agreement.

17. Dispute Resolution

In the event of a dispute relating to the interpretation or performance of these Terms of Use, the Parties shall endeavor to resolve the matter amicably.

18. Jurisdiction

These Terms of Use shall be governed by and construed in accordance with Portuguese law. In the event of a failure to resolve a dispute between You and Us, the Portuguese courts will have sole jurisdiction in the matter.

Last updated: September 19, 2025