The AgeVerif.com website is owned, edited and operated by PlanetSeason Lda, a company incorporated
under Portuguese law, registered with the Funchal Commercial Registry under number 518490831, with
its registered office at Rua Nova do Amparo 1, Edif. Qtª dos Piornais, Bl. B - Fr. W, 9000-639
Funchal, Portugal (VAT: PT518490831).
The purpose of these Terms of Use is to set out the terms and conditions under which You may use
Our online Services, Our website AgeVerif.com or any other feature We offer in connection with the
Services We provide.
Any visit, use or registration implies acceptance without any reservation or restriction of these
Terms of Use.
We reserve the right to make changes to our website, our Services, and these Terms of Use,
particularly in the event of legislative or regulatory developments or recommendations from
competent authorities. Any modification shall take effect on the date of its publication on
AgeVerif.com.
In the event of a material change affecting Clients’ rights or obligations, Clients will be
informed by email and/or a visible notice on AgeVerif.com at least fifteen (15) days prior to its
effective date.
Continued use of the Service after the effective date shall constitute acceptance of the amended
Terms of Use.
IF YOU DO NOT ACCEPT THESE TERMS OF USE AND ARE BOUND BY THE TERMS CONTAINED HEREIN, YOU MUST
WAIVE ACCESS TO THE SERVICES OFFERED BY AGEVERIF.COM.
The following capitalized words and terms have the meanings defined in the following Terms of Use. The following definitions have the same meaning, whether they appear in the singular or plural.
Additional terms also apply to the use of AgeVerif.com, such as:
As part of our Age Verification Service, AgeVerif.com cooperates with various third-party partners
to offer a wide range of verification methods. These partners, who are responsible for conducting
specific checks, operate under their own policies and terms and conditions of use which We
recommend You review.
Depending on the Age Verification Method You use, the following additional terms apply:
Please note that by using the services of our partners through our platform, you are responsible
for complying with their specific conditions. AgeVerif.com does not engage in the data processing
carried out by these partners and is not responsible for their operations. Our partners have been
chosen for their reliability and compliance with the regulations in force, in particular the GDPR.
We encourage you to carefully read the terms and conditions and privacy policies of our partners
before choosing to use these services. This will help you ensure that their use meets your
compliance and data security requirements.
The AgeVerif.com Services are not intended for persons under eighteen (18) years of age. We do not
knowingly collect or process personal data from children under thirteen (13) years of age. If such
data is identified, it will be immediately deleted.
To use Our Services, You must be eighteen (18) years of age or older, or have reached the age of
majority in the jurisdiction in which You reside and from which You access AgeVerif.com. You must
have the legal capacity to commit to and accept these Terms of Use and must not be subject to a
legal protection measure for adults (guardianship or curatorship). Otherwise, You may not use the
AgeVerif.com Services under any circumstances. AgeVerif.com declines all responsibility in the
event of a false declaration by a user regarding their age.
Although We make reasonable efforts to ensure the availability of AgeVerif.com 24 hours a day, this cannot be guaranteed. Access to AgeVerif.com may be suspended temporarily and without notice in the event of system errors, maintenance or repair work, or for reasons beyond Our control.
AgeVerif guarantees that any processing of personal data carried out in the context of the provision of its Services is fully compliant with Regulation (EU) 2016/679 ("GDPR") and Portuguese data protection legislation. In particular, AgeVerif:
You can consult our Privacy Policy for more details.
The purpose of the AgeVerif.com Services is to provide reliable, anonymous and secure online age
verification and validation solutions.
The AgeVerif.com Services are intended for any Internet user who wishes to prove that they are of
legal age in order to access websites and/or content that are prohibited to underage persons.
The AgeVerif.com Services are also intended for companies or individuals wishing to restrict
access to underage persons to their websites and/or certain types of content (hereinafter referred
to as Clients).
The AgeVerif.com Services are accessible either on the AgeVerif.com site or through an embedded
module on the Clients' third-party websites.
The AgeVerif.com Services offer different Age Verification Methods.
When the User has verified and validated their age with the AgeVerif.com Services, the result is
saved in their device and he/she can access the websites and/or certain types of content using
AgeVerif.com as an age verification method without the need to repeat the age verification process
each time.
NO VERIFICATION DATA YOU SUBMIT IS TRANSFERRED TO CUSTOMERS USING THE SERVICES OF AGEVERIF.COM.
Some Age Verification Methods are only valid in certain countries. Depending on the user's
geographical location, the Age Verification Methods listed above may not be available.
All exchanges and communications between your Device and AgeVerif.com's servers use 256-bit
encryption.
AgeVerif reserves the right to remove, add and/or modify the Age Verification Methods.
The validity periods of proof of age are determined by AgeVerif according to the Verification Methods used and the geographical location of the User. These periods are considered reasonable with regard to technical, regulatory and safety requirements. However, AgeVerif reserves the right to modify these durations at any time, in particular in the event of legislative or regulatory changes or recommendations from the competent authorities. The User acknowledges that the expiry of proof of age entails the obligation to carry out a new verification according to the Method of his choice in order to continue to benefit from the Services. In the event of a change in these durations, the User will be informed by email or by a notification on the site.
As part of the age verification by credit card coupled with the subscription to a VPN service, the
User must first select a subscription offer and make the payment. The subscription becomes
effective only after full payment of the price by the User and for a period that varies according
to the subscription package chosen.
The duration of the subscription, its price, the automatic renewal terms and conditions as well as
the General Terms and Conditions of Sale specific to the selected subscription offer are made
available to the User at the time of purchase.
All subscriptions are automatically renewed for the same duration at the end of the subscribed
period. They cannot be transferred or assigned.
The AgeVerif.com Services and most Age Verification Methods are free of charge for Users. However, some Age Verification Methods involve payment for which the price and terms of the transaction are specified prior to the use of the Method.
The credit card verification offer is without subscription and is subject to a one-time payment of €1.00 non-renewable payable by credit card.
All subscriptions to a VPN service are paid and payable by credit card.
The current subscription plans are:THE PRICES OF THE PACKAGES AVAILABLE AT THE TIME OF SUBSCRIPTION, EXPRESSED IN EUROS (€) ALL TAXES INCLUDED, THEIR DURATION AND THE TERMS OF AUTOMATIC RENEWAL, ARE DISPLAYED BEFORE ANY TRANSACTION, ON THE PAYMENT PAGE BEFORE THE VALIDATION OF THE ORDER AND IN THE GENERAL TERMS AND CONDITIONS OF SALE THAT YOU MUST ACCEPT BY TICKING THE BOX PROVIDED FOR THIS PURPOSE BEFORE THE ONLINE PAYMENT PROCEDURE.
All subscriptions are subject to an auto-renewal model based on the price and term stated at the
time of the original subscription.
Prices may vary depending on Your geographical location or different promotional offers.
Billing and subscription management are handled by Stripe, Inc.
All payments will appear on your statement as AGEVERIF. PLUS.
IN ORDER FOR YOUR PAID SUBSCRIPTION NOT TO BE AUTOMATICALLY RENEWED, YOU MUST CANCEL IT BY
FOLLOWING THE PROCEDURE DESCRIBED BELOW IN THE "SUBSCRIPTION CANCELLATION" SECTION.
We reserve the right to change Our subscription offerings or adjust the prices of Our Services at
Our sole discretion. Any price change or modification of Your subscription will be effective after
notifying You by email to the address provided when creating Your account and from the beginning
of the next billing period following the date of the change.
If We are unable to process the payment or if You file a chargeback request to dispute the charges
to Your payment method and the chargeback is accepted, We may suspend or terminate Your User
account without notice.
We reserve the right to outsource payment processing to a third-party provider who may impose
additional terms. Please review them before any transaction.
To the extent permitted by law, We are not liable for any inconvenience or damage caused by the
use of the payment method, including delays or inability to make the payment. In this case, You
must complain about these services to their provider in the manner provided in their terms and
conditions.
By accepting these Terms of Use, You declare that all payments will be made with funds from a
legitimate source.
During the age verification processes, you may be offered the option to purchase one or more
additional services, with or without a tacitly renewable subscription and with or without a free
trial period.
These offers are entirely optional and have no influence on the initial Service if You refuse
them.
If You accept the purchase of an additional service, Your purchase will be subject to the Terms of
Use set forth herein which You must agree to before making the purchase.
In the event that this additional service is provided by a third-party website, We are not
responsible for the services it promotes, the content of communications between You and such
third-party provider, its Terms of Use and sale and its privacy policy. We do not control or
warrant the usefulness, merchantability, or workmanship of the services offered on third-party
websites.
Age verification by credit card is carried out through a single transaction with a fixed amount of
€1.00. Due to the immediate, irrevocable and fully executed nature of this transaction, this
transaction is non-refundable. No refunds will be given once verification has been completed. By
proceeding with the transaction, the user expressly acknowledges that the service is delivered
instantly and that no right of withdrawal applies in this context.
However, for age verifications associated with a VPN service subscription, refund requests may be
considered on a case-by-case basis, in accordance with Our customer Satisfaction Policy. AgeVerif
reserves the right to grant or deny a refund in its sole discretion, subject to the limitations
provided by applicable law.
User Support service is provided to Users to assist them in resolving problems related to the use
of the AgeVerif.com Website and its Services.
User Support service is accessible by email via our Contact page and responses are given within a
maximum of 72 hours, excluding weekends and holidays.
AgeVerif.com has no obligation to provide any other assistance, support, maintenance, or other
services or to provide assistance by any other method.
When You use the AgeVerif.com Services, You must comply with these Terms of Use, the laws, rules
and regulations directly applicable to the performance of this agreement, in particular with
regard to the protection of underage persons, the protection of personal data and consumer law, as
well as the usage guidelines that AgeVerif.com may communicate to You from time to time.
The User undertakes to provide complete, accurate, truthful personal information that belongs to
him/her.
The User undertakes not to use stolen, incorrect or false identification or banking documents.
You may not, including, but not limited to:
Breach of any of these agreements will result in the termination of Your User account, access to the AgeVerif.com Services and may result in legal action.
No subscription comes with a duration commitment. You have the right to cancel Your subscription
at any time after You have registered.
You may cancel Your subscription through Stripe, the billing and subscription manager of the
AgeVerif.com website, at the following address:
https://billing.stripe.com/p/login/aEUbKr8pUefXdrycMM
If You choose to cancel the subscription after the start of normal billing, the subscription will
be cancelled immediately but You will continue to enjoy Your User privileges until the end of the
paid period. No refunds will be issued for the remaining period of the subscription.
The AgeVerif.com Website may terminate or suspend Your access immediately, without notice, for any
reason, including, but not limited to, if You violate these Terms of Use, laws relating to
infringement, copyright, trademark and privacy laws, as well as for any unlawful conduct. Your
User privileges will cease immediately and no refunds will be made for the remaining period of the
subscription.
Regardless of the nature of the termination, You will receive an email confirming the termination
of Your subscription to AgeVerif.com.
If the AgeVerif.com website disappears or ceases to function, it is obvious that all subscriptions
(of any type) will be cancelled immediately without notice.
CANCELLATION OF YOUR SUBSCRIPTION CANNOT GIVE RISE TO ANY REFUND OF PREVIOUS PAYMENTS.
The User may delete their account at any time AgeVerif.com. If You decide to delete Your AgeVerif
account, You will no longer be able to manage the validation of your age of majority on different
devices. Eventually, you will no longer be able to access websites and/or content that are
prohibited to minors using the AgeVerif.com Services unless you restart the age verification
process.
We may terminate or suspend Your account immediately, for any reason, if You violate these Terms
of Use, with fifteen (15) days' notice sent via Your AgeVerif account or by email. In the event of
permanent termination by Us, You will receive an email confirming the termination of Your
AgeVerif.com account and Your right to use AgeVerif.com will cease immediately.
Where appropriate, We reserve the right to claim damages in any manner available to Us under
applicable law.
If the AgeVerif.com website disappears or ceases to function, it is obvious that all User accounts
will be cancelled immediately without notice.
THE TERMINATION OF YOUR USER ACCOUNT CANNOT GIVE RISE TO ANY REFUND OF ANY PREVIOUS PAYMENTS YOU
MAY HAVE MADE TO OUR THIRD-PARTY PARTNERS WHEN VERIFYING YOUR AGE OF MAJORITY.
We are the owner or licensee of the content of the AgeVerif.com website, including but not limited
to text, images, photos, videos, logos, trademarks and any other elements protected by national
and international intellectual property rights.
All other elements, including but not limited to texts, images, photos, videos, logos, trademarks,
displayed or mentioned on AgeVerif.com and belonging to third parties are the property of their
respective owners and are protected by national and international intellectual property rights.
Any reproduction, publication, distribution, transmission, dissemination, copying, sale,
exploitation, in whole or in part, of the various contents is totally prohibited without the prior
written consent of the respective owners. Accordingly, You agree not to disable, circumvent, or
interfere with any security features of AgeVerif.com or features that prevent or restrict the use
or copying of the AgeVerif.com Website.
Subject to compliance with these Terms of Use, We grant You a limited, personal, non-exclusive,
non-transferable, non-sublicensable, terminable license to access AgeVerif.com and its Services.
This license terminates when You stop using the AgeVerif.com Site and its Services or if You fail
to comply with these Terms of Use.
Except as previously agreed to in writing by Us, You may not modify (including, but not limited
to), create derivative works from, copy, adapt, reverse engineer, distribute, reproduce,
republish, download, post, transmit, transfer, license, sublicense, sell in any form or by any
means, the Content and Services AgeVerif.com, in whole or in part.
You agree to use the AgeVerif.com Website and its Services at Your own risk.
We cannot guarantee that the AgeVerif.com website and its Services will be free from defects,
errors or omissions. Despite regular updates, the AgeVerif.com website cannot be held responsible
for changes in administrative and legal provisions that occur after publication. Similarly, the
site cannot be held responsible for the use and interpretation of the information contained in
this site.
We are not responsible for any incidents that may occur during the use of AgeVerif's Services
(network or connection problems, incompatibility of your device, etc.).
We are in no way involved in or responsible for monitoring the exchanges and transactions between
You and third-party providers of Methods, products or services, We have no control over
third-party websites and cannot be held responsible for access to such websites, whether direct or
indirect.
AgeVerif.com is provided for domestic and private use only. You agree not to use AgeVerif.com for
any commercial purposes and understand that AgeVerif.com has no liability to You for any loss of
profit, business interruption, or loss of business opportunity.
AgeVerif.com does not guarantee, endorse or assume responsibility for any website and its content
belonging to Clients who use AgeVerif's Services.
These Terms of Use constitute the entire agreement between You and Us in respect of Your access to
and use of the AgeVerif.com Website and its Services and supersede all prior agreements.
You may not assign, transfer, sell or delegate Your rights or obligations to any third party
without Our written consent.
We may freely assign this Agreement or transfer its rights to a third party, including but not
limited to an affiliate, a purchaser, all or substantially all of Our assets, a successor, or in
the event of a corporate reorganization, consolidation, or merger.
If one or more terms, clauses or provisions of these Terms of Use are declared invalid or
unenforceable by a court of competent jurisdiction or an administrative authority of competent
jurisdiction, such invalidity shall not affect the validity or enforceability of any other term,
clause or provision of these Terms of Use and the invalid term, clause or provision shall be
deemed severed from this Agreement.
In the event of a dispute concerning the interpretation or execution of these Terms of Use, You
are invited as a matter of priority to contact Us to try to resolve the dispute amicably.
You may also refer the matter to one of the dispute resolution bodies approved by the competent
national authorities, a list of which is available on the European Commission's website at the
following address:
https://consumer-redress.ec.europa.eu/dispute-resolution-bodies
These Terms of Use shall be governed by and construed in accordance with Portuguese law. In the event of a failure to resolve a dispute between You and Us, the Portuguese courts will have sole jurisdiction in the matter.
Last updated: September 19, 2025