Terms and Conditions of Use Webmasters
1. Introduction
THESE TERMS AND CONDITIONS OF USE APPLY ONLY TO CUSTOMERS WHO USE AGEVERIF.COM SERVICES TO RESTRICT ACCESS TO MINORS TO THEIR WEBSITES AND/OR CERTAIN TYPES OF CONTENT.
THEY DO NOT APPLY TO USERS WHO USE AGEVERIF.COM'S SERVICES TO VERIFY THEIR AGE AND ATTEST TO THEIR MAJORITY, WHICH ARE GOVERNED BY DIFFERENT TERMS AND CONDITIONS OF USE.
The AgeVerif.com website is owned, edited and operated by PlanetSeason Lda, a company incorporated under Portuguese law, registered with the Funchal Commercial Registry under number 518490831, with its registered office at Rua Nova do Amparo 1, Edif. Qtª dos Piornais, Bl. B - Fr. W, 9000-639 Funchal, Portugal (VAT: PT518490831).
The Terms and Conditions of Use contained in this document set out the terms and conditions of use under which Customers may use AgeVerif's online age estimation and verification services, or any other functionality We offer in connection with the Services We provide.
Any visit, use or registration implies acceptance without any reservation or restriction of these Terms and Conditions of Use.
AgeVerif reserves the right to modify these Terms and Conditions of Use. However, any changes will be effective 30 calendar days after an email is sent to the email address associated with your account and/or a prominent notice is posted on AgeVerif.com. During this period, the User may accept the new Terms and Conditions of Use or stop using the Service without penalty. Continued use of the Service after the expiration of the period constitutes acceptance of the changes.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS OF USE AND ARE BOUND BY THE TERMS CONTAINED HEREIN, YOU MUST WAIVE ACCESS TO THE SERVICES OFFERED BY AGEVERIF.COM.
2. Other applicable conditions
Additional terms also apply to the use of AgeVerif.com, such as Our Privacy Policy Webmasters which sets out how PlanetSeason Lda collects, uses, processes and protects the information You provide to Us and We collect, as well as Our use of cookies.
3. Partners and Third-Party Terms
As part of our Age Verification Service, AgeVerif.com cooperates with various third-party partners to offer a wide range of verification methods. These partners, who are responsible for conducting specific checks, operate under their own policies and terms and conditions of use, which we recommend you review.
• AnonymAGE Terms and Conditions of Use: https://idxlab.eu/cgu-idxlab/
• AnonymAGE Terms and Conditions of Sale: https://idxlab.eu/cgv-idxlab/
• AnonymAGE Privacy Policy: https://idxlab.eu/politique-de-confidentialite-idxlab/
• Stripe Terms of Service: https://stripe.com/gb/legal/consumer
• Stripe Privacy Policy: https://stripe.com/gb/privacy
• Pleenk Terms and Conditions of Use: https://www.pleenk.com/fr/conditions-dutilisation
• Pleenk Privacy Policy: https://www.pleenk.com/fr/politique-de-confidentialite
By using the services of our third-party partners through our platform, you agree to abide by their terms and conditions of use. PlanetSeason Lda, the operator of AgeVerif.com, acts as a technical intermediary and makes every effort to ensure that these partners comply with the regulations in force, in particular the GDPR.
However, each partner remains solely responsible for the data processing it carries out directly. We encourage you to review their policies before any integration. In the event of an incident affecting your Users, we will reasonably assist you in resolving the dispute with the relevant partner.
4. Definitions
The following capitalized words and terms have the meanings defined in the following Terms and Conditions of Use. The following definitions have the same meaning, whether they appear in the singular or plural.
Terms and Conditions of Use: Refers to this document which constitutes the entire agreement between the Customers and PlanetSeason Lda regarding the use of the AgeVerif.com website and its Services.
AgeVerif.com: Also referred to as Us, Our, Our, etc. refers to the company PlanetSeason Lda that owns the AgeVerif.com site, AgeVerif.com being the trademark of the Service offered.
User: Refers to any person who uses AgeVerif's Services to verify their age and attest to their majority in order to access websites and/or certain types of content prohibited to minors.
Customers: Also referred to as You, Your, etc. refers to companies or individuals using the AgeVerif.com Services to restrict minors' access to their websites and/or certain types of content.
Services: Refers to all the services that AgeVerif.com provides to its Users within the framework of these Terms and Conditions of Use.
Plug-in (Checker): Refers to the software component provided to Customers to use AgeVerif's Services.
Age verification methods: Refers to the various methods made available to the User by AgeVerif.com to verify his/her age and attest to his/her majority.
Device: Refers to any device that can access the Service such as a computer, mobile phone or digital tablet.
5. Data protection & GDPR compliance
AgeVerif guarantees that any processing of personal data carried out in the context of the provision of its Services is fully compliant with Regulation (EU) 2016/679 ("GDPR") and Portuguese data protection legislation. In particular, AgeVerif:
• Limits data collection to what is strictly necessary for age verification;
• stores and transmits data only through state-of-the-art technical and organizational measures, including 256-bit end-to-end encryption;
• respects all the rights of the persons concerned (access, rectification, erasure, limitation, portability, opposition);
• imposes an equivalent level of protection on any subcontractors.
You can see Our Privacy Policy Webmasters for more details.
6. Description of Services
AgeVerif provides its Customers with a Plug-in allowing them to use AgeVerif’s Services in order to verify the age of their Users to access websites and/or content prohibited to minors.
The Extension Module consists of a window that is superimposed on the Customer’s website and offers the User several Age Verification Methods.
When the User has verified his/her age with the Plug-in, he/she may access the Customer’s website and/or certain types of content and any other website and/or certain types of content using AgeVerif’s Services.
AgeVerif’s Services offer different Age Verification Methods.
Estimate by email
We examine, based on the email address entered by the User, the websites and applications on which this email address has already been used in order to determine their age.
Facial recognition estimation (Selfie)
The User is invited to use the camera of his Device. The captured image is analysed on the User's Device. The entire facial recognition and age determination process is carried out on the User's Device. No images are collected or sent to AgeVerif's servers or the Customers.
Credit card verification
The User is invited to make a single transaction in the amount of one euro (€1.00) coupled with strong two-factor authentication in accordance with the European Directive (EU) 2015/2366 on payment services (known as "PSD2"). Transactions are insured and secured by Stripe, Inc.
Credit card verification coupled with a VPN service subscription
The User is invited to subscribe to one of the subscription offers for a VPN (Virtual Private Network) service. The VPN service is accessible after payment for a period that varies according to the subscription package chosen by the User at the time of subscription. Access to the VPN service begins as soon as the purchase is validated. Transactions are insured and secured by Stripe, Inc.
Verification by AgeVerif ticket (Only in France)
The User must first obtain an AgeVerif ticket from partner tobacconists. The sale of the ticket is subject to the verification of the User's majority by the tobacconist using a valid identity document. The AgeVerif ticket contains a single-use code valid for 2 months. The AgeVerif ticket is not returned, exchanged, reimbursed and cannot be the subject of any consideration in kind, cash or transfer.
Verification with the AnonymAGE application
AnonymAGE is a third-party majority verification solution that allows its users to have their majority verified and validated. The User is invited to scan a QR code or click on a link to launch the AnonymAGE application on their phone or digital tablet. The AnonymAGE application, with which the User will have previously validated his or her majority, confirms or not the User's majority with AgeVerif. The User's data previously transmitted to AnonymAGE to validate his or her majority are not communicated to AgeVerif.com or to the Customers' sites.
Verification with Pleenk
Pleenk is a third-party service for estimating and verifying majority by means of facial recognition (selfie) or by verifying an identity document from which the information necessary to validate the User's age is extracted. The User's data transmitted to Pleenk to validate his or her majority is not communicated to AgeVerif.com or to the Customers' websites.
When the User has verified and validated his/her age with the AgeVerif.com Services, the result is saved in his/her device and he/she can access the websites and/or certain types of content using AgeVerif.com as an age verification method without the need to repeat the age verification process each time.
NO VERIFICATION DATA SUBMITTED BY THE USER IS TRANSFERRED TO CUSTOMERS USING AGEVERIF.COM’S SERVICES.
Some age verification methods are only valid in certain countries. Depending on the User’s geographical location, the age verification methods listed above may not be available.
All exchanges and communications between the User’s Device and AgeVerif.com’s servers use 256-bit encryption.
AgeVerif reserves the right to remove, add and/or modify the Age Verification Methods. Customers will be notified of such changes by sending an email to the address associated with their account and/or posting a prominent notice on AgeVerif.com.
7. Duration of validity of proof of age
The validity periods of proof of age are determined by AgeVerif according to the Verification Methods used and the geographical location of the User. These periods are considered reasonable with regard to technical, regulatory and safety requirements. However, AgeVerif reserves the right to modify these durations at any time, in particular in the event of legislative or regulatory changes or recommendations from the competent authorities. The Customer acknowledges that the expiry of proof of age entails the obligation for the User to carry out a new verification according to the Method of his choice in order to continue to benefit from the Services. In the event of a change in these durations, the Customer will be informed by email or by a notification on the website.
8. Access
To use Our Services, it is necessary to create a Webmaster account and You must be eighteen (18) years of age or older, or have reached the age of majority in the jurisdiction in which You reside and from which You access AgeVerif.com.
You must not be subject to an adult legal protection measure (legal protection, guardianship or curatorship). Otherwise, You may not use the AgeVerif.com Services under any circumstances. AgeVerif.com declines all responsibility in the event of a User’s false declaration regarding his or her age.
If You create a Webmaster account as a company on behalf of an entity, You represent and warrant that You are authorized to accept these Terms and Conditions of Use on behalf of the entity and that the entity agrees to be held liable to PlanetSeason Lda in the event of a violation of these Terms and Conditions of Use. False, incorrect, invalid or outdated registration information may prevent You from registering and affect AgeVerif.com’s ability to provide the Services to You. When creating a Webmaster account, You are asked to provide a password. Since You are responsible for all activities that occur under your Webmaster account, You must keep your password confidential. If You believe that your password is no longer confidential, please change it immediately and notify AgeVerif.com of any unauthorized use of your account. We reserve the right to ask You to change your password if we believe that it is no longer secure.
Although we make reasonable efforts to ensure that the AgeVerif.com Services are available 24 hours a day, this cannot be guaranteed. Access to the AgeVerif.com Services may be suspended temporarily and without further notice in the event of system errors, maintenance or repair work, or for reasons beyond the control of AgeVerif.com.
9. Fees
For Users, the AgeVerif.com Services and the majority of Age Verification Methods are free of charge. However, some Age Verification Methods involve payment for which the price and terms of the transaction are specified prior to the use of the Method. For more details, please refer to the article "10. Fees" of the Terms and Conditions of Use for Users.
For Customers, AgeVerif’s Services are free of charge. However, AgeVerif reserves the right to change its pricing policy and introduce paid plans in the future. Any such changes will come into force after prior notification to the Customers by email and/or via a clearly visible announcement on our website. We are committed to continuing to provide free solutions while potentially enriching our offering with advanced features that may meet specific needs, under paid plans.
10. Customer Conduct
When You use the AgeVerif.com Services, You must comply with these Terms and Conditions of Use, the laws, rules and regulations directly applicable to the performance of this agreement, in particular with regard to the protection of minors, the protection of personal data and consumer law, as well as the usage guidelines that AgeVerif.com may communicate to You from time to time.
The Customer undertakes to provide AgeVerif with all information necessary for AgeVerif to provide its Services.
The Customer undertakes to use the AgeVerif Services in accordance with the recommendations sent to it and not to attempt by any means whatsoever to alter, modify, interrupt or limit the functionality of the Services.
The Customer is solely responsible for the content of the websites on which it uses the AgeVerif.com Services and for any damages that may arise from its use or display.
You may not, including, but not limited to:
• duplicate all or part of AgeVerif.com and its Services;
• create derivative works from AgeVerif.com and its Services;
• exploit or distribute AgeVerif.com and its Services for any business, advertising, promotional, or commercial purposes;
• attempt to remove, disable, circumvent, or circumvent any content protection or access control mechanisms designed to prevent unauthorized downloading, stream scraping, embedding, reproduction, access, or distribution of AgeVerif.com and its Services;
• access AgeVerif.com and its Services by automated means, including robots, data mining, data gathering or extraction tools;
• transmit any material that may harm AgeVerif.com's computer systems, including, but not limited to, any viruses, code, software, data, or other files designed to damage or allow unauthorized access to the Services, and that could cause a defect, error, malfunction, or corruption of the Services;
• use AgeVerif.com and its Services as part of an unsolicited marketing communication campaign (i.e., spam);
• use AgeVerif.com and its Services as part of an unnatural SEO campaign using spam links.
Breach of any of these agreements will result in the termination of Your Webmaster account, access to the AgeVerif.com Services, and may result in legal action.
11. Account Termination Policy
The Customer may delete his Webmaster account at any time AgeVerif.com. If You decide to delete Your AgeVerif Webmaster account, You will no longer be able to use AgeVerif’s Services to verify the age of Users of Your website(s).
We may terminate or suspend Your Webmaster account immediately if You breach these Terms and Conditions of Use, after a formal notice remains ineffective for a period of 15 days.
In the event of a serious or repeated breach of contractual or legal obligations, termination may occur without notice. The reasons for termination will be explained in writing. No refund is provided except in the event of fault attributable to AgeVerif.com.
In the event of permanent termination by Us, You will receive an email explaining the reasons for terminating Your Webmaster account AgeVerif.com and Your right to use AgeVerif.com will cease immediately.
Where appropriate, We reserve the right to claim damages in any manner available to Us under applicable law.
If the AgeVerif.com website disappears or ceases to function, it is obvious that all Webmaster accounts will be cancelled immediately without notice.
TERMINATION OF YOUR WEBMASTER ACCOUNT CANNOT GIVE RISE TO ANY REFUND OF ANY PREVIOUS PAYMENTS YOU MAY HAVE MADE.
12. Intellectual property
We are the owner or licensee of the content of the AgeVerif.com website, including but not limited to text, images, photos, videos, logos, trademarks and any other elements protected by national and international intellectual property rights.
All other elements, including but not limited to texts, images, photos, videos, logos, trademarks, displayed or mentioned on AgeVerif.com and belonging to third parties are the property of their respective owners and are protected by national and international intellectual property rights.
Any reproduction, publication, distribution, transmission, dissemination, copying, sale, exploitation, in whole or in part, of the various contents is totally prohibited without the prior written consent of the respective owners. Accordingly, You agree not to disable, circumvent, or interfere with any security features of AgeVerif.com or features that prevent or restrict the use or copying of the AgeVerif.com Website.
13. Licence
The license granted to Customer to use the Services is personal, non-exclusive, revocable, and non-sublicensable, except in the case of integration by a third-party provider on behalf of Customer, under Customer’s responsibility.
Except with the prior written consent of PlanetSeason Lda, You may not modify (including, but not limited to), create derivative works from, copy, adapt, reverse engineer, distribute, reproduce, republish, download, post, transmit, transfer, license, sublicense, sell in any form or by any means, the Content and Services AgeVerif.com, in whole or in part.
14. Limitation of Liability
You agree to use the AgeVerif.com Website and its Services at Your own risk.
We cannot guarantee that the AgeVerif.com website and its Services will be free from defects, errors or omissions. Despite regular updates, the AgeVerif.com website cannot be held responsible for changes in administrative and legal provisions that occur after publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained in this site.
We are not responsible for any incidents that may occur during the use of AgeVerif’s Services (network or connection problems, incompatibility of your device, etc.).
AgeVerif.com cannot be held liable, except in the case of gross negligence or fraudulent misconduct, for indirect damages, operating losses, loss of data or income resulting from the use of the Services.
We are in no way involved in or responsible for monitoring the exchanges and transactions between You and third-party providers of Methods, products or services, We have no control over third-party websites and cannot be held responsible for access to such websites, whether direct or indirect.
15. Amendments
We reserve the right to make changes to Our website and the Services We offer, in particular in the event of legislative or regulatory changes or recommendations from the competent authorities.
We reserve the right to modify these Terms and Conditions of Use. The changes will come into force within 30 calendar days of sending a clear notification by email and via a message posted on the Webmaster account. The Customer may object to the changes within this period; in this case, the old T&Cs will remain applicable for a transitional period of 30 additional days, during which the parties may agree on an amicable resolution or contractual continuation.
16. General provisions
These Terms and Conditions of Use constitute the entire agreement between You and Us in respect of Your access to and use of the AgeVerif.com Website and its Services and supersede all prior agreements.
You may not assign, transfer, sell or delegate Your rights or obligations to any third party without Our written consent.
We may freely assign this Agreement or transfer its rights to a third party, including but not limited to an affiliate, a purchaser, all or substantially all of Our assets, a successor, or in the event of a corporate reorganization, consolidation, or merger.
If one or more terms, clauses or provisions of these Terms and Conditions of Use are declared invalid or unenforceable by a court of competent jurisdiction or an administrative authority of competent jurisdiction, such invalidity shall not affect the validity or enforceability of any other term, clause or provision of these terms and conditions of use and the invalid term, clause or provision shall be deemed severed from this Agreement.
17. Dispute Resolution
In the event of a dispute concerning the interpretation or execution of these Terms and Conditions of Use, You are invited as a matter of priority to contact Us to try to resolve the dispute amicably.
You can also use the European Commission's Online Dispute Resolution platform at the following address: http://ec.europa.eu/consumers/odr/
18. Jurisdiction
These Terms and Conditions of Use shall be governed by and construed in accordance with Portuguese law. In the event of a failure to resolve a dispute between You and Us, the Portuguese courts will have sole jurisdiction in the matter.
Last updated: 29/05/2025